FDS-IT Consulting - IT Consulting for Businesses

Privacy policy

1. Information we collect

Data Gathering

As you navigate through our website, our servers may automatically gather information sent by your web browser. This can include your computer's IP address, browser type, and version, pages viewed, and the date and time of your visit, as well as the amount of time spent on each page, and other details.

Device data

We may also gather information about the device used to access our website. This can include details like device type, operating system, unique device identification, device configurations, and location information. The information collected may vary based on the settings of your device and software. It is recommended to review the policies of your device's manufacturer or software provider to understand what information may be shared with us.

Personal information

We may ask for personal information, such as your:

  • Full name
  • Email
  • Social media profiles
  • Payment information

2. Legal bases for processing

We will handle your personal information in a lawful, ethical, and clear manner. We only collect and process information about you when we have a legal reason to do so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only when:

  • When it is necessary for the fulfillment of a contract or for taking steps at your request before entering into such a contract, for instance, when we provide a service you requested from us;
  • When it serves a legitimate purpose, such as for research and development, promoting our services, and protecting our legal rights and interests, and if it does not override your data protection interests;
  • When you give us consent for a specific purpose, for example, when you opt-in to receive our newsletter; or
  • When it is required to comply with a legal obligation.

You have the right to revoke your consent for a specific purpose at any point in time, but it will not affect the processing that has already taken place.

We only retain personal information for as long as necessary. While we keep this information, we use commercially acceptable means to safeguard it against loss, theft, and unauthorized access, disclosure, copying, use, or alteration. It is important to note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data. We may retain your personal information if it is necessary to comply with legal obligations or to protect your vital interests or the vital interests of another individual.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To provide you with a personalized experience on our website;
  • To provide you access and use of our website, related applications and related social media platforms;
  • To communicate and contact you;
  • For internal record keeping and administrative purposes; and
  • For advertising and marketing, such as sending you promotional information about our products and services and information about third parties that we think might be of interest to you.

4. Disclosure of personal information to third parties

We may disclose personal information to third-party service providers in order to enable them to offer their services, including but not limited to IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.

5. International transfers of personal information

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will take necessary measures to protect any transfer of personal information from countries within the European Economic Area (EEA) to countries outside of the EEA, such as utilizing standard data protection clauses approved by the European Commission, utilizing binding corporate rules, or other legally recognized methods.

When we transfer personal information from a country outside the European Economic Area (EEA) to another country, you understand that third parties in other regions may not be subject to similar data protection laws as in our jurisdiction. There is a potential risk if any such third party engages in actions or practices that would violate data privacy laws in our jurisdiction and this may mean that you will not be able to seek recourse under our jurisdiction's privacy laws.

6. Your rights and controlling your personal information

Choice and consent: By providing your personal information to us, you give your consent for us to collect, retain, employ, and reveal your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have and guarantee to the extent permitted by law to us, that you have obtained permission from your parent or legal guardian to access and use the website and they (your parents or guardian) have consented to you sharing your personal information with us. You are not obligated to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we obtain personal information about you from a third party, we will handle it in accordance with this privacy policy. If you are a third party providing personal information about another person, you represent and guarantee that you have obtained their consent to share their personal information with us.

Restrict: You have the option to limit the collection or utilization of your personal information. If you have previously given permission for us to use your personal information for direct marketing, you can change your mind at any time by reaching out to us via the contact information provided below. If you request for us to restrict or limit our processing of your personal information, we will inform you of how it affects your use of our website or products and services.

Access and data portability: You have the right to request information about the personal information we have on file for you. You can ask for a copy of the personal information we have about you, and we will provide it in a readable format like CSV or other machine-readable formats, if possible. At any time, you can ask us to delete the personal information we have about you. Additionally, you can request that we transfer your personal information to another third party.

Correction: If you think any information we have on file for you is incorrect, outdated, incomplete, irrelevant, or misleading, please reach out to us using the contact information provided. We will take appropriate steps to correct any information that is found to be incorrect, incomplete, misleading, or out of date.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have violated a relevant data protection law and want to file a complaint, please contact us using the contact information provided and provide us with the full details of the alleged violation. We will quickly investigate your complaint and provide you with a written response that outlines the outcome of our investigation and the actions we will take to address your complaint. You also have the right to reach out to a regulatory body or data protection authority regarding your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt out of communications (including marketing communications), please contact us using the details below.

7. Cookies

We employ "cookies" to gather information about you and your activity across our website. A cookie is a small amount of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site. This helps us to present you with content that is tailored to your preferences. For more information, please refer to our Cookie Policy.

8. Business transfers

In the event that we or our assets are acquired, or in the unlikely scenario that we go out of business or enter bankruptcy, we will include data as part of the assets transferred to any party that acquires us. You understand that such transfers may take place and that any party that acquires us may continue to use your personal information in accordance with this policy.

9. Limits of our policy

Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to this policy

We may modify our privacy policy at our discretion to align with current industry standards. We will make an effort to inform users about any changes through our website. Your continued use of this site after any changes to this policy will be considered as your acceptance of our policies regarding privacy and personal information.

If we make a significant change to this privacy policy, such as altering a legal basis on which we process your personal information, we will request that you re-consent to the updated privacy policy.